Our policy lasts 60 days. If 60 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.
To complete your return/refund, we require an order number as proof of purchase.
Please do not send your purchase back to us.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged not due to our error.
* Any item that is returned more than 60 days after delivery
A credit will automatically be applied to your credit card or original method of payment, once a refund has been approved and communicated.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us HERE.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product, you should mail your product to: 1708-C Augusta St., Box 279, Greenville, SC 29605
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please do not hesitate to CONTACT US with questions!